Franchise Hotel - Conferences & Events Coordinator

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At Crowne Plaza Hotels and Resorts, we embrace the new world of business and understand that Modern business travelers want a hotel (and a hotel team) that understands and supports them, helping at every turn.

The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As Conference & Events Coordinator you will be part of our Centre of Excellence, you’ll deliver this through your flair for building relationships with clients, and your passion for the details that bring events to life. Key responsibilities include:

• Sell the hotel meetings facilities, following up on leads and quotes to secure business

• Understand and communicate guest requirements

• Prepare administration documents including Banquet Event Orders, billing and event contracts

• Collaborate with Operations, Food & Beverage and Reservations departments to provide an exceptional meetings and events experience for guests

• Maintain and manage our booking data base

• Assist with promotions and site inspections and other relevant events to support the hotel sales team

You’ll have:

• Strong written and verbal communication skills with the ability to build great relationships with our clients

• Excellent time management skills and a keen eye for detail to provide clients with a seamless events experience

• The ability to work well under pressure, think on your feet and coordinate multiple stakeholders when things all happen at once!

• Basic knowledge of Amadeus PMPRO, Delphi or similar booking/event management software is preferred

• Experience in meetings and events administration, banquets operations or a similar field

This is a full-time role. Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. So, go on - show us how your passion and personality are the perfect fit to deliver memorable experiences to our guests. Find out more about joining us today, or apply now at careers.ihg.com.