Indirizzo
Forma di lavoroPresentazione dell'azienda - AMERICAN VINTAGE
American Vintage è la storia di una moda sincera, che si esprime attraverso un linguaggio familiare, ode alla semplicità, i cui codici che le sono peculiari - toni e nuance pastello, materiali delicati e tagli minimali ispirati al guardaroba sportswear americano degli anni College - enunciano un'anteprima di modernità.
Creata nel 2005 a Marsiglia da Michaël Azoulay, ispiratosi ai suoi numerosi viaggi negli Stati Uniti per plasmare l'identità del brand, oggi l'insegna è esemplare in termini di basici dal taglio impeccabile, che cadono talmente bene da riscuotere un successo unanime.
I valori del brand: l'amore per il lavoro fatto bene, la benevolenza, la sincerità, il senso del dettaglio che fa la differenza e il giusto equilibrio tra praticità ed eleganza.
Entrare oggi in American Vintage significa contribuire al successo dello stile effortless chic alla francese e vivere un'esperienza umana, nel cuore di una grande famiglia di circa 700 collaboratori e 1.500 punti vendita in tutto il mondo.
Creata nel 2005 a Marsiglia da Michaël Azoulay, ispiratosi ai suoi numerosi viaggi negli Stati Uniti per plasmare l'identità del brand, oggi l'insegna è esemplare in termini di basici dal taglio impeccabile, che cadono talmente bene da riscuotere un successo unanime.
I valori del brand: l'amore per il lavoro fatto bene, la benevolenza, la sincerità, il senso del dettaglio che fa la differenza e il giusto equilibrio tra praticità ed eleganza.
Entrare oggi in American Vintage significa contribuire al successo dello stile effortless chic alla francese e vivere un'esperienza umana, nel cuore di una grande famiglia di circa 700 collaboratori e 1.500 punti vendita in tutto il mondo.
Descrizione del posto (Mansioni)
Are you an expert customer relations manager with a field business & marketing orientation?
We're looking for a talented profil to join our team and manage our new innovative store openning soon !
As Flagship Store Manager, you will be a Premium ambassador and a role model for the team.
Here are your main tasks:
1. CUSTOMER RELATIONS & SALES MANAGEMENT :
* Have in-depth knowledge of the collection, its features and benefits, to offer relevant selections to each customer.
* Propose innovative ideas to increase the sales.
* Ensure high customer satisfaction to build loyalty and develop a customer data base.
* Set up personalized follow-up matrices based on different customer approaches.
* Act as a personal shopper and plan private appointments with a personalized selection to develop lasting relationships.
* Manage customer disputes by working with the CRM department and implement sales strategies through concrete action plans.
2. TEAM MANAGEMENT :
* Embody the brand and share the values of American Vintage and the Camp, our in-house training school.
* Manage and unite the team by ensuring their onboarding through interactive training.
* Prepare weekly launches for the team and the Retail Manager.
* Conduct individual interviews to rate the team and create appropriate training plans.
* Involve the team in marketing missions and train them in digital tools.
* Take care of their administrative management and participate in the recruitment of your Dream Team.
3. ADMINISTRATIVE TASKS
* Manage administration, sales policies and procedures by planning and assigning tasks to the team.
* Maintain the store in perfect condition and ensure compliance with merchandising recommendations.
* Monitor stocks throughout the year: receipts, inventories, returns.
4. MARKETING AND COMMUNITY MANAGEMENT :
In collaboration with our Marketing department
* Monitor and implement local marketing and sales initiatives.
* Develop partnerships with French expatriate associations.
* Participate in the creation of content to attract new local ambassadors and disseminate news through your professional account: Instagram Retail
* Propose the development of customer goodies, offers and promotional actions.
* Organize in-store and external events as an official American Vintage ambassador.
We're looking for a talented profil to join our team and manage our new innovative store openning soon !
As Flagship Store Manager, you will be a Premium ambassador and a role model for the team.
Here are your main tasks:
1. CUSTOMER RELATIONS & SALES MANAGEMENT :
* Have in-depth knowledge of the collection, its features and benefits, to offer relevant selections to each customer.
* Propose innovative ideas to increase the sales.
* Ensure high customer satisfaction to build loyalty and develop a customer data base.
* Set up personalized follow-up matrices based on different customer approaches.
* Act as a personal shopper and plan private appointments with a personalized selection to develop lasting relationships.
* Manage customer disputes by working with the CRM department and implement sales strategies through concrete action plans.
2. TEAM MANAGEMENT :
* Embody the brand and share the values of American Vintage and the Camp, our in-house training school.
* Manage and unite the team by ensuring their onboarding through interactive training.
* Prepare weekly launches for the team and the Retail Manager.
* Conduct individual interviews to rate the team and create appropriate training plans.
* Involve the team in marketing missions and train them in digital tools.
* Take care of their administrative management and participate in the recruitment of your Dream Team.
3. ADMINISTRATIVE TASKS
* Manage administration, sales policies and procedures by planning and assigning tasks to the team.
* Maintain the store in perfect condition and ensure compliance with merchandising recommendations.
* Monitor stocks throughout the year: receipts, inventories, returns.
4. MARKETING AND COMMUNITY MANAGEMENT :
In collaboration with our Marketing department
* Monitor and implement local marketing and sales initiatives.
* Develop partnerships with French expatriate associations.
* Participate in the creation of content to attract new local ambassadors and disseminate news through your professional account: Instagram Retail
* Propose the development of customer goodies, offers and promotional actions.
* Organize in-store and external events as an official American Vintage ambassador.
Profilo
* Significant store management experience
* Managerial approach including a strong interest in team development
* Customer awareness
* Adaptability, open-mindedness, natural curiosity, genuine and creative attitude
* Excellent interpersonal skills
* Passion for networking
* Mastery of Instagram
* Advanced english level is mandatory
As a brand ambassador, you will be responsible for achieving sales targets by training, motivating and coaching your team members, while developing American Vintage's sales and image through quality service to our international clientele.
In addition, you will be in constant communication with head office to facilitate the organization of in-store events and the follow-up of marketing actions for your sales outlet.
* Managerial approach including a strong interest in team development
* Customer awareness
* Adaptability, open-mindedness, natural curiosity, genuine and creative attitude
* Excellent interpersonal skills
* Passion for networking
* Mastery of Instagram
* Advanced english level is mandatory
As a brand ambassador, you will be responsible for achieving sales targets by training, motivating and coaching your team members, while developing American Vintage's sales and image through quality service to our international clientele.
In addition, you will be in constant communication with head office to facilitate the organization of in-store events and the follow-up of marketing actions for your sales outlet.
