Descrizione del lavoro
The Financial Advisory Solution Expert, working as Customer Journey Expert within the ING's Agile model, will focus on analyzing and anticipating the financial advisors’ needs, refining processes, and leading the implementation of the identified solution.Your key responsibilities:Participating in complex projects, including cross-countries ones, related to development of investment advisory channels (direct and physical one) involving a plurality of stakeholder, including IT, Sales, Finance and Risks.Assess current processes and identify areas for improvement to enhance efficiency and effectiveness...