Indirizzo
Forma di lavoroPresentazione dell'azienda - NEW GUARDS GROUP HOLDING SPA
New Guards Group is the home to 10 international luxury brands: Marcelo Burlon County of Milan, Off-White c/o Virgil Abloh, Palm Angels, Unravel Project, Heron Preston, Alanui, Kirin Peggy Gou, Opening Ceremony, Ambush and There Was One.
We work with the understanding that fashion and luxury can be different: community-based, quality-driven, collaborative, truly global and quick. Qualities we developed by enabling emerging creative talents set their own paths and rules. To achieve their visions with no compromises.
Shunning the conventions of seasonal collections, the slow-moving apparatus of traditional shows and the supply chains that mire the old-guard, we are built to reflect the smoothness and ease of a genuine conversation.
Our brands and products stem from creative and managerial innovation and the philosophy of Made in Italy.
Where others see limits, we see goals.
Clothing, accessories, jewellery, design pieces; everything aims at redefining the way luxury is conceived, communicated and shared, giving craftsmanship a new perspective.
We work with the understanding that fashion and luxury can be different: community-based, quality-driven, collaborative, truly global and quick. Qualities we developed by enabling emerging creative talents set their own paths and rules. To achieve their visions with no compromises.
Shunning the conventions of seasonal collections, the slow-moving apparatus of traditional shows and the supply chains that mire the old-guard, we are built to reflect the smoothness and ease of a genuine conversation.
Our brands and products stem from creative and managerial innovation and the philosophy of Made in Italy.
Where others see limits, we see goals.
Clothing, accessories, jewellery, design pieces; everything aims at redefining the way luxury is conceived, communicated and shared, giving craftsmanship a new perspective.
Descrizione del posto (Mansioni)
NGG is currently looking for a Customer Service Assistant Intern who will support the team to manage, collect and analyze all data and documents for the export procedure. You will learn to engage and manage relationships with external and internal stakeholders to ensure smooth orders management. You will report to the Customer Service Manager and you will be based in our HQ in Milan.
WHAT YOU WILL DO
WHAT YOU WILL DO
- Support export operations and ensure accurate data and documentation updates.
- Review documents for customs and compliance, addressing shipment holds.
- Prepare essential shipment documents, ensuring compliance with commercial agreements.
- Proactively identify operational issues, propose solutions, and enhance Customer Service procedures.
- Contribute to special projects and assignments as needed.
- Inclusion of missing data for VMS operation in customer master data.
- Utilize spreadsheets and dashboards for collecting customer information.
- Check and update orders in the sales campaign for efficient processing in Apache.
Profilo
WHO YOU ARE
- Bachelor’s degree.
- Proficient in Microsoft Office, especially Excel.
- Fluent in both written and spoken English and Italian.
- Strong communication skills.
- Detail-oriented, organized, and flexible with the ability to handle multiple tasks.
- Positive attitude and a team player.
