Indirizzo
In this role, you will be responsible for:
- Handling customer orders process with possible input into SAP and/or resolution of issues related within the working day.
- Monitoring the goods delivery process to the customer and all possible issues.
- Management of all the issue related to the open orders - Backorders, Blocks and Customer returns.
- Issuing and checking invoices in electronic format with possible resolution of anomalies.
- Customers Support and assistance to the sales Team to ensure full satisfaction of all the external and internal requests.
- Complaints management.
- Support to the Team Supervisor and colleagues with Report and Analysis.
What we are looking for in you:
- Good level of English (ideally B2 or above), both written and spoken, and good reading comprehension skills.
- Excellent knowledge of Excel required.
- SAP is a Plus.
- Aptitude for using advanced IT tools.
- Excellent ability to relate to customers and colleagues and to handle complaints and urgent requests.
- Aptitude for teamwork.
- Ability and Aptitude to work under stress.
- Aptitude for customer satisfaction and continuous improvement of service and processes.
What we can offer to you:
- Paid 6-month internship experience (with possibility of renewal for further 6 months).
- Working in an international environment.
- Attractive benefits package.
- Inspirational colleagues & culture.
- Possibility to make an impact.
- Fast Growing and innovative environment.
- A team-oriented company culture.
Workmode: Hybrid
Location: our offices in Milan, Italy
Planned incorporation date: beginning of March 2024.
We, Boston Scientific, are an equal employment opportunity employer. We do not and will not make any personnel decisions (like recruiting, hiring, job assignments, and promotions) based on a person’s age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.
