Curricular Internship - Wholesale Customer Service Eu

Diesel has long been a leading pioneer in denim and casual fashion, known for moving outside and ahead of trends in its industry. While always retaining its DNA, in recent years Diesel has evolved into the world of premium casual wear, becoming a true alternative to the established luxury market. Diesel is a truly worldwide organization. It is present in more than 80 countries with 5,000 points of sale, including more than 400 company owned stores.

We are looking for a Curricular Intern who will be placed within the Wholesale Customer Service Europe Team based in Diesel HQ in Breganze.  The person will support to the Costumer Service Team in managing the operational processes of the portfolio and will assist the manager in monitoring order processes, from the moment of insertion to delivery. He/she will provide continuous operational support to customers by coordinating with the sales network in the territory.

Main Responsibilities:

• Handling any reports regarding the quality of the product or deliveries, interfacing with logistics or production.
• Actively interfacing with the Finance department regarding credit management and/or billing activities.
• Ensuring a continuous and thorough flow of communication with customers, sales, and other business functions.
• Ensuring that all requests, questions, issues reported by customers and colleagues are addressed promptly and that the service provided has the highest level of efficiency.
• Actively collaborating with all company departments, particularly with credit control, logistics, management control, and of course, sales.

Job Requirements:

• Excellent knowledge of the English language is a must, any additional European language (French, German, Spanish) will be considered a strong plus.
• Mastery in the use of the main Office tools (particularly MS Excel)
• Ability to work under pressure and multitask
• Good communication and interpersonal skills
• Precision and detail orientation, goal orientation, flexibility and enthusiasm complete the profile

What we offer:

🙌An awesome, young and dynamic team
👜Possibility to work in the HQ of one of the leading Italian fashion companies belonging toone of the most important luxury fashion groups
👖A generous employee discount on Diesel and OTB group Brands
🏳️‍🌈Highly inclusive working environment

Canteen

As part of OTB Group, we work in a proactive environment, where everyone is challenged to achieve new goals, outstanding performances are recognized, and valuable career opportunities are provided to all employees.

For us People come first: we have an international environment with employees of 60 nationalities and more than 60% women, with 35 years as average age.