Client Engagement Specialist Giorgio Armani

Giorgio Armani S.p.A.
The Armani Group is a leading company in the fashion and luxury sector, with more than 8,000 employees. Its three core brands – Giorgio Armani, Emporio Armani and A|X Armani Exchange – are active in many countries all over the world. With origins firmly rooted in Italy, but also with a cosmopolitan vision and culture, the company has grown since it was founded in 1975, expanding its offer from clothes and accessories to cosmetics, fragrances, eyewear, watches, jewellery, and furniture and furnishing accessories. Today, therefore, as well as being well known in the area of fashion, the Armani Group is also renowned in the sectors of interior design, food and beverage, and hotels and resorts.Giorgio Armani has created a style that has, with remarkable consistency, continued to explore countless variations and possibilities over the years. It expresses a precise vision down to the most minute detail: a way of being and presenting oneself, certainly incorporating clothing and accessories, but also including gestures, ways, behaviours and attitudes; a style that goes beyond the sum of its parts, and well beyond what one wears
Convinced that ethics and aesthetics must coincide, Giorgio Armani expresses fundamental and enduring values his clothes. He does so by creating timeless pieces that, enhanced by precious materials and artisanal craftwork, resist the whim of fleeting trends with their pure and essential design.
Context and Purpose of the job
The person will support the Manager in the organization of initiatives focalized on the creation and maintenance of strong relationships with VIC clients. This involves anticipating future needs, proactively offering solutions with the aim to strength the bond between the company and its clients, creating strong collaborations with partners.
Responsibilities

• Support in the execution of initiatives that aim at business development, engaging new customers and increasing loyalty among existing ones
• Support in the organization of events and experiences, assist VICs during the events
• Prepare reports to monitor and analyze KPIs
• Support the Manager in developing and maintaining partnerships
• Follow up on Client Engagement activities and consolidate best practices
• Support, and be in contact, with Store Staff at local level

 
 
 
Requirements
           Must Have Skills

• Previous experience of 1 years in the same role, in Fashion companies
• University degree
• Good knowledge of Microsoft Office, especially Excel and PPT
• Approaches work objectives with a sense of urgency and passion, able to think through problem solutions
• Good communication and interpersonal skills
• Analytical skills with an ability to clearly translate results into actionable insights
• Fluent in English

 
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