IndirizzoJob summary
Looking for a Chief Technology and Operations Officer in ItalyResponsible for managing software and hardware requirementsGoal is to create a modern and sustainable network of automatic parcel lockers
Job seniority: mid-to-senior level
Responsibilities
• Steer and manage the software and hardware requirements for the Italian market• Responsible for all locker operation processes• Assure efficient locker installations• Management of the installation- and maintenance-provider• Budget responsibility for software, hardware, and installation/provider-management• Manage the whole CTOO-Team• Responsible for all safety and security topics in the Joint Venture• Definition of HW requirements in terms of asset requirements and IT network architecture• Definition of SW requirements, definition of functional solution and management of IT development providers• Analysis of business IT needs• Support in the drafting of technical and functional requirements• Purchase of HW and SW IT services• PMO activities for the development of technological solutions• Management of departmental systems needs (PCs, printers, etc.)• Monitoring of the functioning of central information systems and TLC networks• Technical interface with central and delivery systems of the various couriers connected to the locker network• Cybersecurity SLA Monitoring• Expected SLA monitoring of corporate business IT systems• Preparation and implementation of new installations• Management and maintenance of the locker network throughout its life cycle• Service delivery management• Management of purchase and supply contracts• Ordinary/extraordinary and emergency maintenance management• Management of locker warehouses and spare parts, installations/maintenance, regeneration, divestment/locker closure• Definition of processes and operating procedures of competence• Oversight of the asset procurement process (including spare parts?) and installation services (including masonry and electrical works), maintenance and warehouse, general operation• Suppliers selection and management (assets, warehouse, transport and maintenance) management of negotiations and / or purchasing processes and tenders• Formalization of purchase contracts and related operational management• Definition of processes and operating procedures of competence• Preparation of technical specifications contract / tender for purchase and supply
Requirements
• Deep understanding of locker-processes and -management• Great knowledge in general-logistic processes• Experience in IT-Project-Management and requirements engineering• Experience in maintaining and operating a complex IT-environment• Independent, structured and goal-oriented working style• Very good MS Office skills, Power Point and Excel• University Bachelor / Master degree and/or several years of professional experience in IT and Operations• Very good Italian and English language skills
Key Skills Needed
• Deep understanding of locker-processes and -management• Great knowledge in general-logistic processes• Experience in IT-Project-Management and requirements engineering• Experience in maintaining and operating a complex IT-environment• Independent, structured and goal-oriented working style• Very good MS Office skills, Power Point and Excel• University Bachelor / Master degree and/or several years of professional experience in IT and Operations• Very good Italian and English language skills
