What you will do:
- Assist in the onboarding process for new partners, helping them understand the company's products, services, and partner program
- Collate, update and provide training materials and resources to ensure partners are knowledgeable about the company's offerings
- Organize and conduct the necessary training either with individual partner or via webinar for a group of partners
- Assist partners in providing monthly sales performance report, quarterly renewals reports, pricing information and handling partner sales queries
- Offer support during the sales process, including creating sales presentations and organizing product demonstrations
- Collaborate with marketing teams to ensure partners have access to marketing materials, co-branded assets, and promotional campaigns and for strategic events participations
- Compile proof of execution to support MDF claims
- Assist in partner deal registration and provide weekly tracking deal status
- Assist to organize Monthly and Quarterly business review meetings
- Ensure that partners adhere to contractual agreements, pricing policies, and branding guidelines
- Quarterly audit of partner websites and report status using the Metrics provided
- Collaborate with internal technical teams to ensure that partner’s issues are resolved
- Assist in the development of and maintain partner training materials to ensure information is current
- Manage MDF application and tracking process
- Ensure partners submit on a timely manner, post event/marketing activity proof of execution with required supporting materials before processing MDF payout