Location: Firenze
Modality: part- time
Contract: tempo determinato
Role Mission
We are looking for a Back Office Assistant for our store. Through the passion for the brand and professionalism he/she will be responsible for effectively and efficiently managing all aspects of the store’s administrative, analytical and accounting activities.
He/she will act as a reference point for the store and the Finance office in terms of transactions’ accuracy and discrepancies’ checks. He/she will also facilitate procedures and communications between the store’s Cash Team and the company’s Finance and Accounting Offices.
Key Accountabilities
- Process and report the daily banking and cash closure from the previous business day to the store management team and Finance office.
- Check and ensure transactions’ accuracy.
- Inform Finance/Accounting Teams on any discrepancy.
- Take care of store deposits and reconciliations.
- Update “end of day” reports and monthly reports, ensuring balance between “open” and “closed” clients.
- Monitor and ensure the correct management of all store credits.
- Supervise distant sales and guarantee the orders forms are correctly filled in. He/she also verifies that all the bank and personal details are correct, in order to avoid that payments get blocked.
- Act as a reference point for any delivery and order issue: liaise with couriers, conduct investigations and ensure refunds when needed.
- Being able to manage Daigou remotely.
- Ensure all sales to buyers are included in the store Team Sales pool.
- Be the store expert for Jasper and SAP systems for all accounting reports and activities.
- Train Cashiers on national and local legislations and company’s accounting/financial policies.
- Prepare and update weekly/monthly sales staff KPIs reports.
- Complete any other administrative tasks as required by the Store Management team.
- Support the store management in planning the team rotation.
- Collaborate with different internal and external stakeholders (Store Management, Corporate Offices, Providers, etc.).
Key Requirements
- Highly committed to Gucci brand and strong motivation for a store-based role.
- Strong attention to details.
- Willing to work with people with patience, empathy and adaptability.
- Team player and hard-working approach.
- Excellent organization and communication skills.
- Strong analytical skills and problem-solving mindset.
- Good command of Microsoft Office package (knowledge of Jasper and SAP will be considered as a plus).
- Accounting educational background is preferred.
- Fluent in Italian and English.