Addetto/A Ricevimento

Job summary
TH Resorts, the leading Italian leisure hospitality group, is seeking a Receptionist for TH Assisi.Responsible for front desk duties, administrative tasks, and customer assistance.Opportunity for professional growth and training courses.
Responsibilities
• Greet and assist customers, handling their requests and information.• Manage administrative tasks according to company standards.• Handle phone calls and emails, communicate with different departments.• Check-in and check-out customers, promote hotel services.• Ensure customer satisfaction and resolve any issues that arise.
Requirements
• Availability to work day and evening shifts.• Experience with Alyante and Ideal systems.• Previous experience in a similar role.• Fluent in English and a second language.• Ability to work in a team and problem-solving skills.• Excellent communication skills.• Knowledge of Microsoft Office.• Strong interpersonal and behavioral skills.• High school diploma or higher education degree.
Benefits
• Seasonal fixed-term contract according to CCNL Turismo.• Possibility of double seasonality.• Opportunity for professional growth and training courses.• Special rates for group employees, family, and friends.• Discounts on consumption within the hotel.• Work uniform provided.