Technical After-Sales Automotive(English) Protected Categories

Professional Solutions, an Adecco Group company and specialist in creating solutions and managing Outsourcing services, operates nationwide in two main areas: Field Marketing and Operations. We are looking for highly motivated individuals for the role of: Technical After-Sales Automotive (English Language) - Protected Category The candidate will be responsible for maintaining the quality and service standards of the technical support team in claims processing.
Activities:
- Management and analysis of technical support tickets (1st level help desk).
- Support in the implementation of practices to improve the operational efficiency of processes.
- Review of warranty claims.
- Ongoing interface with dealers in the field and remotely.
- Creation and review of monthly reports.
- Creation and management of team performance and process reports. Requirements:
- Previous experience in the automotive/motorcycle industry.
-Mandatory knowledge of English language (at least B2).
- Knowledge of automotive components (related to engine; injections; electrical components).
- Knowledge of technical documentation.
- Good knowledge of the English language. Contract:
-Retribution and placement will be evaluated according to the actual skills of the resource, offering a contract commensurate with experience.
-Working tools. Place of work: Smart Working La ricerca è rivolta a persone tutelate dalla legge 68 del 12 marzo 1999: collocamento mirato delle persone con disabilità e categorie protette.
Professional Solutions srl è un datore di lavoro di pari opportunità che sostiene la diversità e l'inclusione. Disponibilità oraria: Full Time