IndirizzoDescrizione del lavoro:
Main Responsibilities:
* Administrative Support: Provide administrative support to the sales team in processing orders, managing documents, and coordinating daily activities.
* Customer Assistance: Manage customer inquiries (returns, restocks, deliveries), provide information on products/services, resolve issues, and ensure a high level of customer satisfaction.
* Order Processing: Manage the order lifecycle, from receipt to fulfillment, to final payment, ensuring accuracy and timely deliveries.
* Reports and Analysis: Create periodic reports on sales performance, providing analysis and recommendations to improve business strategies.
* File and Database Updates: Update customer databases, process commercial and marketing tools (end-of-season sales analysis, budget, sell-through data…)
* Appointment and Meeting Management: Organize and manage appointments, meetings, and business trips for the sales team. The role will also support Area Managers and the sales team during sales campaigns in Milan and Paris.
* Logistics and Support for the organization of sales campaigns in Milan and Paris, assisting in showroom coordination
* Student in Fashion & Luxury Brand Management, Business Management, or equivalent studies
* Previous internship experience in the fashion sales field.
* Knowledge of productivity tools such as Microsoft Office (excellent Excel skills required).
* Excellent communication and interpersonal skills and ability to work in a fast-paced environment
* Strong analytical abilities
* Proficient in English, and knowledge of French will be considered a plus
