IndirizzoForma parte del equipo de NIKE, Inc.
NIKE, Inc. hace más que equipar a los mejores atletas del mundo. Es un lugar para explorar el potencial, borrar las fronteras y ampliar los límites de lo que se puede ser. La empresa busca personas que puedan crecer, pensar, soñar y crear. Su cultura aumenta al adoptar la diversidad y recompensar la imaginación. La marca busca a los triunfadores, los líderes y los visionarios. En NIKE, Inc. se trata de que cada persona aporte sus habilidades y pasión a un juego desafiante y en constante evolución.
Trabajar en venta minorista es ser la cara de NIKE, Inc. Con el foco puesto incansablemente en los conocimientos sobre productos y servicio al cliente, los equipos de venta minorista de Nike le aportan al cliente valiosas experiencias todos los días. Desde Shanghái a San Francisco, cada una de las tiendas tiene una perspectiva única y atiende a una comunidad inspiradora de devotos del deporte y el estilo. Una carrera en el sector de venta minorista de Nike requiere creatividad y ambición, y ofrece la oportunidad de crecer con algunos de los mejores atletas, compañeros de equipo y asociados de venta minorista de la industria.
The future of Nike has never looked better.
Our purpose is to unite the world through sport to create a healthy planet, active communities, and an equal playing field for all.
In order to stay at the top of our game, we’re always looking to level-up with outstanding people who provide the kind of above-and-beyond service that inspires Nike fans for life!
As a member of Nike Retail, you'll be part of a diverse & inclusive team with opportunities for personal growth and professional development, all in a casual work environment where you can be your authentic self. And, with a generous employee discount and an overall benefits package that’s among the best around, we’re pretty confident you’re going to love it here!
More about this role
As a Nike Head Coach, your mission is to bring Nike to life for our consumers. The Head Coach is accountable for developing both leaders and athletes within a high profile/volume store to successfully implement Nike’s programs and premium consumer experience(s) in service of driving positive business results.
Who we are looking for
A top-tier retail leader with a successful track record for building a dynamic store environment in a fast-paced environment, with high-visibility and potential brand impact. The ideal candidate builds inclusive, diverse teams through hiring, professional development, ongoing training, and consistent accountability. This leader will have the skillset to identify technical, operational, and organizational roadblocks and seek partnership to resolve them promptly. They will lead, value, and inspire their team to prioritize customer service and deliver the Nike experience to our consumers. A strong connection to the community will be supported by Nike’s Community Ambassador program to further build partnerships within the local community.
What you will work on
As an elevated leader, you will directly lead all levels from Store Leaders to Sales Associate. You will drive Store Operations and execute Brand Initiatives including P/L statements, labor management, expenses, activations and programs. You are tasked with coordinating all the Team and Business results (critical metrics) of the store.
You will lead people, store operations, and store environment to achieve sales, service, organization, customer satisfaction, and profitability goals while maintaining safety and operational standards. You are responsible for communication and delivery of rewards and recognition of the store team. You will build succession plans and effectively handle performance and corrective action processes to drive People Strategy planning.
Who you will work with
The Head Coach provides support to the Retail District Director to develop long term strategies for store growth and opportunity. You’ll work collaboratively with District Partners to maintain safety standards, compliance, loss prevention practices and facilities management.
Qualifications - External
WHAT YOU BRING
- A Bachelor's Degree and 6 years retail experience, or 7 years retail experience in lieu of a degree.
- A minimum of 4 years of store management experience
- Experience with retail operations, budgeting, planning, customer service, sales, and people leadership and management
- Extensive experience and ability to lead the delivery of a high level of customer service in a brand retailer
- Proficient in Microsoft Office products and retail business systems
- Ability to communicate in English
- Physical requirements include the ability to twist, bend, squat, reach, climb a ladder, and stand for extended periods of time with or without reasonable accommodation
- Ability to build, lead with courage and manage high profile performing teams
- Ability to utilize tools to support conflict resolution and employee coaching and counseling
- Ability to work weekends, evenings, nights, and holidays as needed
- Passion for the Nike Brand
NIKE, Inc. es una empresa en crecimiento que busca miembros para su equipo que crezcan con ella. Nike ofrece un paquete de generosas retribuciones, un entorno de trabajo informal, una cultura diversa e inclusiva y un ambiente energizante para el desarrollo profesional. Sin importar la ubicación o el puesto, cada empleado de Nike tiene una sola misión: brindar inspiración e innovación a cada atleta* en el mundo.
NIKE, Inc. se compromete a emplear personal diverso. Los solicitantes calificados recibirán la debida consideración independientemente de su raza, color, religión, sexo, nacionalidad, edad, orientación sexual, identidad de género, expresión de género, condición de veterano de guerra o discapacidad.
