Front Office Manager

Front Office Manager - Luxury Resort in Tuscany

For a 5-star Luxury Hotel in Umbria, we’re looking for a:

Front Office Manager

You will be reporting to the Hotel Manager and directly responsible for the management of the Front Office Team.

• Creating a great experience for Guests and team members.
• Creating and implementing all the relevant standards of the department
• Creating and building the team, ensuring the new hires are a good match with the existing ones
• Owning and striving to improve the quality and departmental metrics
• Ensuring health and safety policies are well known and compliant at all times

What we are looking for:

• Previous experience in same or similar role
• You are a natural at leading and setting a good example, making sure everyone’s strengths are valued
• Mastering Italian and English (both written and oral skills); any additional language would be considered as a plus
• You have a passion for hospitality and you like learning new skills

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