Indirizzo The specific responsibilities of the job holder will include: Take ownership of problems and incidents and see them through to resolution working with various global teams, keeping users informed about their incident status Assisting with installation, configuration and administration of laptop and desktop hardware such as re-imaging and laptop replacements.
Provide support for iPhones using our MDM solution InTune Active monitoring and reporting of issues to the teams or personnel responsible following the ITIL incident and problem management model used by the firm. […]
Floor support for MFDs...
